Notification of cancellation must be made in writing to Rena Tours. At the time we receive the cancellation; all moneys will be refunded less the following cancellation charges, deducted from the total land only price:
91 days or more before departure: Cancellation fees equal the amount of your deposit
90 to 61 days before departure: 50% of the package price is non-refundable
60 to 46 days before departure: 65% of the package price is non-refundable
45 days or less before departure: 100% of the package price is non-refundable
Within 90 days prior to departure cancellation fees will apply. You may also be responsible for any fees imposed by hotels, airlines etc., that are over and above your land arrangements, due to your cancellation of your original date bookings.
Please note that no partial refunds will be given for unused meals, hotel rooms, airport transfers etc., for any reason whatsoever. Rena Tours reserves the right to increase the tour price in the event of cost increases due to changes in airfares, currency fluctuations, park fee increases, fuel surcharges, taxes, etc. Rena Tours reserves the right to alter the tour without notice.
Rena Tours is not responsible for expenses incurred by trip members in preparing for the trip (e.g. visa fees, immunizations, insurance, equipment, etc.) or for any necessary additional travel arrangements should you embark from home before the group departure date. Accommodations are subject to change.
If you are planning a trip within 3 months of travel, please visit our Last Minute Safari page for additional information.